A 99.9% Server Uptime
Our shared hosting system is based on a reliable, top–of–the–line hardware configuration and a heavily tweaked Linux variation. So, no matter what your website is, or how many visitors you have, or even if there is a DoS assault, our machines will stay up and your web sites will stay online.
All our shared packages packages include a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee remains the same.
A 99.9% Network Uptime
If you wish to supply a good–quality hosting service, you can rarely rely on the default network configuration in a datacenter. We have set up our own custom internal network so as to ensure the best possible connection speed with the outside world.
And thanks to this, regardless of which data centers you choose: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your money on the line, you can’t feel truly safe. That’s the reason why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel pleased with our hosting service or if you wish to use a more robust hosting solution, such as a Linux VPS packages or a dedicated servers hosting packages – you’ll receive your money back in full, without any obscure fees or refund charges.
24/7 Technical Support
If you’ve ever had to wait around for hours to receive a reply, you are aware of how aggravating this can be, even more so if your website is at stake. That’s the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be right here and they’ll respond to you within one hour. And the best thing is that their average ticket response time is below twenty minutes!