Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • The Help Center built into your Control Panel offers a collection of help articles and commonly asked questions. Aimed towards fixing any common problem that you might possibly come across, they are contributed by our support team of expert techs.

  • Top quality support service
  • Educational Video Clips

  • For people who’d like to learn how to fix a commonly encountered problem by watching a tutorial video, we have added a collection of video tutorials to our Control Panel. All the tutorials are very short and simple to understand. They offer step–by–step demonstrations of various web site management techniques.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a round–the–clock client care service and include a 60–minute response guarantee. Our practiced support engineers will be at your disposal 24x7x365 and will remedy any issue that you could chance upon within maximum one hour after the client support ticket submission. Normally, a response will be given to you in less than 20 minutes.