Customer Support Channels
A 1–hour Response Guarantee
Giving excellent quality support promptly is our high priority, so we support each shared packages plan with a 1–hour ticket solution guarantee. When you fill in a ticket or post a message, our customer help and support crew will try all they possible can to generate the most satisfactory resolution for your case and to provide you with help promptly.
A Top–quality Support Service
It is easy to email us 24x7x365 with any query you may have about our offerings. We have got techs working on a regular basis to provide help anytime necessary. You could use the ticket system or post an e–mail at any time, alternatively you can pick–up the phone or use the online chat through working hours.
An Intuitive Help Section
Our Control Panel boasts a substantial know–how base that’s built into all parts. In each area, you will find a Help button that will load for you a selection of step–by–step online classes on how to use a selected element or complete a selected action. Furthermore, we have prepared mini seminar video clips that allows you to get a better idea of the Control Panel’s interface.