• 1 hour ticket response
  • 1 hour ticket response

  • Timely support is our leading priority and this is why we’ve got a team of competent customer service technicians who are prepared to offer a fast answer to any question that you may have. Just send your tech support ticket from your Control Panel and we’ll reply within 1 hour in the worst case scenario. Actually, we strive hard and aim for a 20–minute helpdesk ticket response time.

  • Top quality support service
  • A Top–Quality Client Care Service

  • Our help desk support team members possess considerable experience in the shared packages market and are skilled enough to supply a quick answer to your problem. If, however, the case at hand is not within the competency of a technical support engineer, the ticket will be forwarded to a programmer or admin for additional assistance.

  • Intuitive help center
  • An Intuitive Help Center

  • Incorporated into the Control Panel is an easy–to–browse Help Center section, which offers you various sources of information. You can search through a routinely updated knowledge base offering web hosting account administration articles and site management articles, check our instructional video tutorials or take a peek at the F.A.Q. repository.