Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Solution Warranty

  • Our tech support crew is on duty 24/7/365 to reply to all your help needs. Every ticket you send to us shall be answered within up to one hour. If your situation calls for some help from an admin, we’ll forward the ticket to the person on duty and will inform you that the issue is under control.

  • Top quality support service
  • Top–class Customer Assistance Service

  • We will be working for you 24x7 to provide useful information and tech support and to aid you with any difficulty that you may run into as you are working with your virtual server. We can aid you with all installed in advance software packages, such as your OS, server admin panel (with respect to the VPS type) and the Control Panel produced entirely by our developers.

  • Intuitive help center
  • An Informative Help Section

  • Each section of the Control Panel that is available without charge with your VPS has an inbuilt articles base. You will see a bunch of in–depth how to posts and a group of step–by–step video training materials that display all the necessary web site management duties. You can obtain them by clicking on the Help or Video keys in the upper right side of each Control Panel section.