Q: Why should I transfer my site? What does web site migration include?
A: When your present web hosting provider can no longer fulfill the necessities of your website, or when you face continual downtime, or if you are made to wait for hours for the customer care staff to respond back to you, it might be a clever idea to switch your web hosting provider, i.e. to move all the files for your sites as well as your databases from your current provider to your new provider. At Hostingque, we understand that this can often be hard & time–consuming. Because of this, we will perform all that for you for free!Our seasoned technical team will transfer your website content from your present provider to us. Our technicians have got extensive experience with website migration and can handle everything – from an ordinary WordPress–based weblog or Joomla™ website, to a highly complex, custom–built web app.
Q: How much time will it take for my website to be moved over to your platform?
A: We strive to carry out all website migrations as quickly as possible. Yet, we do not have a fixed time frame for web site migrations. There are several aspects that you need to take into account – the very size of your website and the workload of our website migration team, etc. We constantly try to implement each migration within 48 hours. With smaller–sized websites, our team typically manages to finish within 24 hours.
Q: My personal privacy concerns me. What details do you need?
A: We do not need any sensitive details. We will require, however, the login info for your present web hosting account as well as the name of the web site that you want to transfer.
Q: My present web hosting account has delicate data inside. How can I rely on you?
Q: Will my website be offline during the transfer?
A: Your site will continue to work exactly like it did before with your old hosting provider. When we have finished the transfer, your website will be configured to work on our hosting platform and we’ll alert you to preview it. If everything is functioning properly, all you will have to do is update the name server resource records pertaining to your domain name. Your site will be transferred over to us without any downtime.
Q: Will my old hosting provider need to provide any information/assistance?
A: While we migrate your web content, your hosting provider will not be aware of the transfer at all. We won’t touch base with them in any way.
Q: Which hosting providers can you migrate website content from?
A: We can migrate your website from any hosting provider or any Linux–driven web hosting platform on condition that we can obtain access to the Control Panel and there is FTP access available.The only websites that we’re unable to transfer are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.